July 29, 2003

Another IBM Hard Drive Bites the Dust

IBM Deathstar Drive

My roommate Rojean lost her hard drive yesterday. Every time I oull a dead hard drive out of a system it's usually an IBM. The call it a "Deskstar" but I call the "Deathstar". I had about 6 of them fail at EFF and I get replacements and they fail too.

I have some laying around but why bother sending them back? IBM will just send me another defective drive. Last time I called them and asked if they would swap it for another model that works and they refused.

The bottom line is - IBM doesn't give a fuck about my data or if I ever get a good drive. They are more than willing to deny they have a design problem and to conceal their flaws - they are willing to put my data at risk. Not to mention the time it takes to replace the drive and restore the data.

So - you won't see me buying another IBM driive again!

Posted by marc at July 29, 2003 10:00 PM
Comments

The same would be true for Gateway monitors. This thing has been replaced three times so far, and always with the same exact model.

Now that my warranty is up, when it goes it will be replaced with a different brand.

Posted by: Andrea at July 30, 2003 11:26 AM

Check out www.storagereview.com

They've got a hard disk reliability database.

The IBM Deskstar 75GXP's were particularly bad.

The older Deskstars before this model were reliable and I even think they traced the problem to the source, but by the time that happened, IBM's reputation had been ruined.

IBM's hard disk operation was recently bought up by Hitachi.

Posted by: Peter at August 6, 2003 09:03 AM
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