June 19, 2006

Wells Fargo Charges Fee for No Fee Credit Card - Part 2

A few days ago I wrote about Wells Fargo charging me a $29 fee for a no fee credit card. I called them about it and they said they would remove the fre. They said it was for a "Rewards Program" that I didn't sign up for. So a few days go by and the $29 is still there. I call again. The persom appologized and said that it would be taken off this time. So - I wait over the weekend and today it's still there. So I call a third time and they say that they cancelled the rewards program, but didn't remove the charge from my bill. They claim that this time they are going to get it right.

I haven't used this card but they already made three mistakes and all in their favor. That's what I call - fraud.

06-23-2003 update
Looks like they finally reversed the charge - twice. Now my balance is -$29.!

Posted by marc at 12:50 PM | Comments (2)